Emerging Technologies: AI

Research Report: Stakeholder Engagement for Responsible AI

The Open Loop India program, a collaborative effort between The Dialogue, Meta and ArtEZ University of the Arts, set out to develop a stakeholder engagement framework aimed at operationalizing human-centered AI. Engaging with 12 Indian AI startups, the program tested a prototype and gathered crucial feedback to explore how stakeholder engagement throughout the AI lifecycle impacts the implementation of human-centered AI.

Deployment Period: January – August 2023

Executive Summary

Authored by experts from The Dialogue, Open Loop India, and Meta, this report unveils the findings and recommendations from the Open Loop India program. The program delved into understanding:

  • Policy Prototype Effectiveness: How well does the prototype balance policy clarity, technical feasibility, and effectiveness for its intended audience?
  • Stakeholder Engagement: How do Indian start-ups perceive and interact with AI actors and stakeholders throughout the AI lifecycle?
  • Challenges and Pain Points: What are the main challenges faced by start-ups in mapping and engaging with stakeholders in the context of human-centered AI?
  • Best Practices: What strategies contribute to successful stakeholder engagement and human-centered AI implementation as part of broader risk-management efforts?

Key Findings & Recommendations

The program’s outcomes have led to several transformative recommendations for policymakers, companies, and investors:

  • Guidance Development: The need for voluntary guidelines on stakeholder engagement that consider sector-specific nuances and AI risk profiles.
  • Interoperability Promotion: The importance of integrating new guidance with existing AI risk management frameworks and standards.
  • Capacity Building: The creation of innovation funds and incentives to support proactive stakeholder engagement and continuous learning.
  • Accountability: The necessity for leaders to set an example in stakeholder engagement for public AI initiatives.

But there’s more to discover…

What surprising insights emerged from the program? How can these findings reshape the future of human-centered AI?

Read the report now to uncover more insights

Authors- (From The Dialogue) Kamesh Shekar, Shruti Shreya and Kazim Rizvi | (From Meta) Laura Galindo, Maartje Nugteren and Raghav Arora

To read the Framework for Incorporating National AI Principles & Prototyping the Principle of Human-Centric AI in India, click here.

Authors:

Founding Director

Senior Programme Manager - Privacy, Data Governance and AI

Senior Programme Manager - Platform Regulation, Gender and Tech

Editor(s):

Chief of Staff & Programme Manager - Online Gaming